More Clients. Same Headaches. Where Are the Better Ones?
Another difficult retainer can make the agency bigger without making it better. The next move starts with deciding who you actually want to work with, and finding out whether they'll be in Rome.
Say it, because most owners only say it late at night: the dream was never more clients.
It's fewer, better ones. Five who value the work over twenty who need convincing every month. A renewal that doesn't turn into a negotiation. A client whose founder answers the phone. And, somewhere in the back of the head, the thought that at least one relationship should have upside in it: if we make them money, we make more too.
Instead you've got more clients and the same headaches. Bigger, not better. And the pipeline machine you built, the setter and the sequences and the DMs, is very good at producing more of exactly the client you already have.
Define "better" before you go looking for it
Here's where most owners go wrong, and it isn't a sales problem. It's a definition problem. "Better client" means prestige to most people, and prestige is not fit.
Try these five criteria instead, because you can actually check them.
Service fit. They need the specific thing you're good at, not a version of it you'd have to learn. Ability to fund the work. The budget exists and it's proportionate to what the work costs to deliver well. Decision authority. The person you're talking to can say yes, or is one step from the person who can. Delivery expectations. What they think good looks like matches what you can produce, at a cadence you can sustain. Viable economics. After the delivery cost, the account leaves margin, and if there's a performance element, the terms are ones you'd defend.
Put your current roster through those five and you'll see why some accounts feel heavier than their revenue. Put your ideal client through them and you'll have something better than a wish: a filter.
The route isn't the problem. The list is.
Let's be fair to outbound. Good clients do answer emails. The problem is that outbound is aimed at a list you built from whoever was reachable, and the filter above wasn't applied to it. A different route to relevant people doesn't replace the sequences; it changes who's on the list.
An agency owner wrote something worth keeping in mind: "Getting an unsolicited recommendation, pretty much closes deal." Recommendations come from people who know your work and know the buyer. You can't manufacture that from a desk, but you can put yourself in the same place as the people who'd make them.
Rome, read through the filter
Affiliate Grand Slam is in Rome from 2 to 5 November at Fiera Roma. It's a performance-marketing event, and the floor holds several kinds of company an agency might want to investigate.
Run the filter on them. A brand or offer owner exhibiting there is a potential client to investigate: they're buying customers, and whether they'd buy your service, and whether they pass the five criteria, is what a conversation establishes. A network that pays on performance, MaxWeb and TerraLeads are confirmed, is a different relationship: not a retainer, an arrangement where your traffic skills are paid on results, which is one way "upside" happens if the terms work. A marketplace like ClickBank or Digistore, where offers are listed and affiliates choose them, tells you what converts in your clients' categories and what a listing requires. Also confirmed: MGID and Outbrain on native, PlatformPay on payments, TikTok, Meta and Google with staff. On stage, operators who run brands, Nick Shackelford of Brez among them.
Different counterparties, different conversations, and none of them is a client until the filter says so. What the room offers is a concentration of relevant people to run the filter on, in a few days, with your work in your hands.
An agency owner who'd done it wrote: "The collabs seem to happen much faster once you've actually met somebody in person." Faster, not guaranteed. That's the honest version and it's still a good reason.
The kit does the shortlisting
The AGS Rome 2026 Welcome Kit for Agencies starts with the confirmed list by category, with what each does. Read it with your five criteria beside it. Mark the companies that could plausibly pass, and note which kind of conversation each one is: client, performance partner, referral, or just useful.
The Best Value for Money Guide, agency edition, then does the part that stops "fewer, better" from being a wish. Which pass supports the shortlist, and whether the base tier is enough. The total-trip budget, hotel and days away included. And the break-even sheet, which asks: what would one client who passes all five criteria contribute, after delivery costs, over a year, and how does that compare with the trip's total cost? Upside deals get their own set of questions in the guide, who funds traffic and when cash arrives, for owners who want to investigate that route without committing to it.
Once you hold a pass and the Match App is available, you request meetings with your shortlist and track who accepts. What you come home with is a filtered list of relevant conversations and their next steps. Not fewer clients by Friday. The beginning of a more selective search, which is the only way "fewer, better" ever happens.
Decide who first
Fewer, better, and maybe a share. Start with the filter. Then see who's in the room.
Get the AGS Rome 2026 Welcome Kit for Agencies
Before you spend on Rome, see who's coming, where your agency could fit, and which pass supports your goal.
Find the companies worth investigating. Confirmed participants by category and what they do, so you can shortlist potential clients, offers and commercial partners relevant to your agency.
See how to take part. The meeting-request process once you hold a pass, what each access tier includes, and the options for promoting your agency, from attending to a separately priced stand where space remains.
Get the Best Value for Money Guide, agency edition. Compare passes for your goal, budget the whole trip, and work out what a worthwhile result would look like for your agency. Included in the same request.
Includes the Best Value for Money Guide, agency edition. Requesting the kit does not book a pass; non-affiliate attendance is paid.
Are you an affiliate? Get your complimentary pass invitation. Complimentary passes are for qualifying affiliates only. If your agency also runs traffic to offers on a performance basis, your kit includes an invitation to apply. Approval is subject to eligibility review.